Digital Transformation & CX Fireside Chat

Digital Transformation & CX Fireside Chat

Join us for a straight-talk Fireside Chat with DoD innovators that delves into the essential role of CX in driving Digital Transformation.

By MetroStar

Date and time

Thursday, May 23 · 4 - 7pm EDT

Location

Cafe Escadrille

26 Cambridge Street Burlington, MA 01803

Agenda

4:00 PM - 4:30 AM (+1 day)

Check-In

4:30 PM - 6:00 PM

Fireside Chat: The Imperative of Customer Experience in Digital Transformation

6:00 PM - 7:00 PM

Networking & Happy Hour

About this event

  • 3 hours

Digital Transformation & CX Fireside Chat

Welcome to our Digital Transformation & CX Fireside Chat event! Join us for a straight-talk Fireside Chat with DoD innovators that delves into the essential role of Customer Experience (CX) in driving Digital Transformation. Our esteemed panelists will navigate through the intricacies of CX in the digital landscape, highlighting its significance as a catalyst for digital transformation and delivery excellence. Explore how exceptional customer experiences serve as the anchor for successful digital initiatives. Stick around afterward for networking and a lively happy hour to continue the conversation.


Speakers:

  • Lt Col Max Reele, Air Force DIU Lead, Former Deputy CC, Kessel Run
  • James "Guideaux" Crocker, CTO, Cloud One
  • Jennifer Hay, Director, Defense Digital Service [Pending Approval]
  • Brian Beachkofski, Former Commander, Kessel Run, CTO Rithmm
  • Angel Phaneuf, CISO, Army Software Factory, Former CISO, Kessel Run [Pending Approval]

Moderator:

  • Hannah Hunt, Distinguished Technical Fellow, MetroStar, Former Chief Product & Innovation Officer, Army Software Factory

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